L’offerta in breve

ClickHouse: Technical Customer Support Engineer, AI Infrastructure & Observability - EMEA. Lavoro da remoto nell’UE, aperto a candidati in Italia. Livello: mid. Contratto: Full-time. Retribuzione dichiarata: $500 Home office setup. Tecnologie indicate: Python, SQL, TypeScript, Kafka, Spark, Kinesis, AWS, GCP, Azure, LangChain, LlamaIndex, OpenAI, Anthropic.

Responsabilità e requisiti sono riportati nel riepilogo editoriale qui sotto, nella lingua disponibile. Verifica i dettagli nell’annuncio dell’azienda prima di candidarti.

Sul ruolo

The Technical Customer Support Engineer will help ClickHouse and Langfuse users resolve issues across database infrastructure and AI observability. The role spans customer cases, chat, community channels, and calls, with work ranging from ClickHouse database questions to troubleshooting LLM tracing and evaluation workflows. It also includes technical integrations in customer codebases and participation in pre- and post-sales activities.

The engineer will create reusable technical guidance, collaborate with Support, Engineering, Product, and Go-to-Market teams, and escalate product bugs through resolution. The posting asks for hands-on database or distributed systems experience, software fundamentals, and familiarity with LLM application development or observability tools. It also includes mentoring colleagues and participating in global on-call coverage.

Highlights

Supports ClickHouse database and Langfuse AI observability products.
Troubleshoots customer implementations and LLM tracing and evaluation workflows.
Creates documentation, training, and community resources.
Collaborates with engineering and product teams and joins global support coverage.

Questo recap è un riassunto editoriale di dataskew, non il testo dell'azienda.